Privacy Policy

Effective Date: February 26, 2026

Last Updated: February 26, 2026

ExpertClear ("we," "us," or "our") operates the ExpertClear mobile application and web platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide:

  • Name, email address, and phone number when you create an account
  • Practice or business name, professional credentials, and logo
  • Billing and payment information necessary to process subscriptions
  • Information you provide when contacting us for support

Information Generated Through Use of the Service:

  • Case data, including case names, descriptions, workflow steps, and status
  • Time entries, expense records, and rate sheet configurations
  • Documents and files you upload to the platform
  • Client and law firm contact information you enter into the system

Automatically Collected Information:

  • Device information (device type, operating system, unique device identifiers)
  • Log data (IP address, browser type, pages visited, access times)
  • Usage analytics (features used, session duration, navigation patterns)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Authenticate your identity and manage your account
  • Process transactions and send related information (e.g., confirmations, invoices)
  • Respond to your support requests and communications
  • Send administrative notices, such as updates, security alerts, and policy changes
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address fraud, abuse, or technical issues
  • Comply with legal obligations and enforce our terms of service

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., cloud hosting, payment processing, email delivery, analytics). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.
  • With Your Consent: We may share information with your explicit consent or at your direction.

4. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS) and at rest, role-based access controls, and regular security assessments. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information, subject to certain legal exceptions.
  • Data Portability: Request a copy of your data in a structured, commonly used format.
  • Opt-Out: Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us.

To exercise any of these rights, please contact us at . We will respond to your request within 30 days.

7. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information promptly.

8. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services (such as identity providers or cloud storage). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We take steps to ensure that your information receives an adequate level of protection wherever it is processed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date above. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: